Privacy Policy

01Company Information

02Information We Collect

We may collect and process the following information:

Personal Information

When you contact us, request a quote, or submit an inquiry, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Billing or shipping information
• Any information included in your message

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Referring website
• Cookies and usage data

03How We Use Your Information

We use your information for the following purposes:

• Responding to inquiries and quote requests
• Processing orders and customer communication
• Providing customer support
• Improving website performance and user experience
• Sending important service-related updates
• Maintaining security and preventing fraud
• Complying with legal obligations

We only process your personal data when legally permitted under GDPR.

04Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

05Cookies

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may include:

• Essential website cookies
• Performance and analytics cookies
• Security cookies

You can control or disable cookies through your browser settings.

06Third-Party Services

We may use trusted third-party services to operate our website and business, including:

• Website hosting providers
• Email service providers
• Analytics services
• Payment processors
• Security and spam protection tools

These third parties only receive the data necessary to perform their services and are required to protect your information.

07Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss or destruction
• Misuse
• Disclosure or alteration

While we strive to protect your data, no internet transmission or storage system can be guaranteed 100% secure.

08Data Retention

We retain personal data only as long as necessary for:

• Business operations
• Legal obligations
• Accounting and tax requirements
• Dispute resolution

When data is no longer needed, it is securely deleted or anonymized.

09Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, contact us using the details below.

10International Data Transfers

If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

11Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12Children’s Privacy

Our services are not directed toward individuals under the age of 16. We do not knowingly collect personal data from children.

13Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business changes.

Any updates will be posted on this page with a revised “Last Updated” date.

14Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

GDPRGDPR Contact Request

To request access, correction, or deletion of your personal information, please contact us directly at info@woodgogmbh.de.

We will respond in accordance with applicable data protection laws.